Legal Information

Our commitment to transparency and your rights.

Privacy Policy

Last updated: January 2025

Graphex Software Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways:

Personal Data: Name, email address, phone number, company name when you contact us or fill out forms.
Usage Data: Information about how you interact with our website, including pages visited and time spent.
Technical Data: IP address, browser type, device information.

How We Use Your Information

To respond to your inquiries and provide customer support
To send you information about our products and services
To improve our website and services
To comply with legal obligations

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@graphex.software.

Terms of Service

Last updated: January 2025

Please read these Terms of Service carefully before using the Graphex Software website or services.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.

Use of Services

Our services are provided for business purposes. You agree to use our services only for lawful purposes and in accordance with these Terms.

Intellectual Property

The content, features, and functionality of our website and services are owned by Graphex Software Ltd and are protected by intellectual property laws.

Limitation of Liability

Graphex Software Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Cookie Policy

Last updated: June 2026

This Cookie Policy explains how Graphex Software Ltd uses cookies and similar technologies on our website, and how you can control them.

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and improve your experience.

Your Choices & Consent

When you first visit our site, we ask for your consent before setting any non-essential cookies. Essential cookies are always active because the site cannot function without them. Analytics and marketing cookies are only set if you opt in. Your choice is stored as a single cookie (gs_cookie_consent) in your own browser for up to 6 months — we do not store your consent choice on our servers. You can change or withdraw your consent at any time:

Categories of Cookies We Use

Strictly Necessary (always on)

Required for core functionality and security. These do not store tracking data and cannot be switched off.

Analytics (optional)

We use Google Analytics 4 to understand how visitors use the site so we can improve it. These cookies are only set with your consent.

_ga, _ga_* — distinguish visitors and retain session state (Google; up to 2 years).

Provider: Google. See Google's Privacy Policy.

Marketing (optional)

We use HubSpot to power our live chat and to measure how our content and campaigns perform across visits. These cookies are only set with your consent.

__hstc, __hssc, __hssrc, hubspotutk, messagesUtk — identify visitors and sessions for analytics and chat (HubSpot).

Provider: HubSpot. See HubSpot's Privacy Policy.

Managing Cookies in Your Browser

In addition to the preferences panel above, you can control and delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality.